SYD, LDA respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://ad.syd.pt or interact with our services.

1. Who We Are

Website: https://ad.syd.pt
Data Controller: SYD, LDA

2. What Personal Data We Collect and Why

• Contact Forms & Quote Requests: Name, email, phone, message content — to respond to your inquiry.

• Comments (if enabled): Name, email, IP address, and browser data — to detect spam.

• Cookies: Preferences, login status, and analytics data.

• Media Uploads: Please avoid uploading files with embedded location data (EXIF GPS).

3. Cookies

We use cookies to improve functionality and measure traffic:

• Functional cookies (e.g. remembering your session)

• Analytics cookies (e.g. Google Analytics)

• Marketing cookies (e.g. for retargeting via Google Ads or Meta Ads)

You can control or disable cookies in your browser settings.

4. Analytics & Advertising

We use Google Analytics and advertising tools to understand how visitors interact with our site. These tools may use cookies or anonymous identifiers. You can opt out here: https://tools.google.com/dlpage/gaoptout

5. Legal Basis for Processing

We process your data based on:

• Your consent (Art. 6.1.a GDPR)

• Pre-contractual steps and performance of a contract (Art. 6.1.b GDPR)

• Legal obligations (Art. 6.1.c GDPR)

6. How Long We Keep Your Data

We retain personal data only as long as needed:

• Contact and quote requests: up to 12 months

• Client records: as required by Portuguese law

7. Who We Share Your Data With

We do not sell your data. We may share data with:

• Our trusted service providers (e.g. hosting, CRM)

• Public authorities if required by law

8. Your Rights Under GDPR

You have the right to:

• Access your data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing

• File a complaint with CNPD (https://www.cnpd.pt)

To exercise your rights, contact us at [insert contact email].

9. Data Transfers

We primarily store and process data within the EU. If data is transferred outside the EU, we ensure adequate protection via standard contractual clauses.

10. Embedded Content from Other Sites

Some articles or pages may include embedded content (e.g. YouTube, Google Maps). These sites may collect data as if you visited them directly.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Latest revision date: July 1, 2025.